Synopsis
Klikon Solutions provide incident and service desk management services to larger organisations. This describes the solution they created for MTU Detroit Diesel
Goals
Raise Klikon's market profile in the incident management marketplace.
Audience
This document targets IT Managers who want to dedicate more of their team's time to proactive analysis and interpreting business intelligence.
Deliverables
- Client Interview
- Stakeholder Interview
- Copywriting
- Research
- DTP - Microsoft Publisher
